🚚 Shipping Policy
1. Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you if there are significant delays.
2. Shipping Time
Estimated delivery times:
- United States: 7–15 business days
- Canada / Europe: 7–20 business days
- Other countries: 10–25 business days
Please note that delivery times are estimates and may vary depending on location and customs processing.
3. Shipping Cost
We offer:
-
Free shipping on all orders (recommended for conversion)
or - Shipping fees calculated at checkout (if you prefer paid shipping strategy)
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can track your order at any time using the provided tracking link.
5. Delays & Customs
International orders may be subject to customs delays depending on your country’s regulations.
Pickora is not responsible for delays caused by customs, postal services, or unforeseen circumstances (weather, strikes, etc.).
6. Wrong Address Disclaimer
It is the customer’s responsibility to ensure the shipping address is correct.
We are not responsible for orders shipped to incorrectly provided addresses.
7. Lost or Stolen Packages
Pickora is not responsible for lost or stolen packages marked as delivered by the carrier.
If you believe your package is missing, please contact us and we will assist you in filing a claim.
8. Contact Us
If you have any questions about your order, please contact us:
📧 support@pickora.com